Shipping policy

We ship USPS or UPS and every order will have a tracking number. You can select the method of shipping at checkout. Please note, if you provide an incorrect shipping address and your package is returned, you are responsible for paying the shipping cost again. Please double check your address before ordering, especially apartment numbers or if you’ve recently moved.

If an item arrives to you broken, please provide a photograph of the broken item and a photograph of the shipping box it came in before any replacement will be made. You may email pictures to customerservice@jubileecreative.com or simply text us the picture @ 239-789-1748. We hold to a strict "No photo, no replacement" policy. Once photos are provided we will re-ship the damaged items. This is for claim purposes using USPS or UPS mailing service. 

All "free shipping" items on our site are for US buyers only. If you are an international buyer, please message for an accurate shipping quote.